Frequently asked questions
Why is the color of the paper tan
Because our entire manufacturing process utilizes all natural
bamboo with no bleaches or dyes. The tan color comes from the
center shoot of the bamboo when it is cut. Most toilet paper on
the market contains bleach and fluorescent whitening agents.
Why is the paper darker than other natural papers
The color of our paper is the exact color of the inner wall of our
bamboo. When bamboo is cut, although the outer wall is green, the
inner wall is the same natural tan as our paper. Other natural
papers are often combined with straw to mimic a similar natural
texture.
What is the scent of your paper
Our scent is the all-natural, genuine scent of all-natural
bamboo. It is fresh and contains absolutely no harmful additives!
How can Babo products be used in daily life
Babo products have passed the tests by the US FDA and EU AP.
They are approved for countless uses for everyday life such as
wiping fresh fruits, cleaning tableware, wrapping food, cleaning
up spills, bathroom and toilet paper, napkins, facial tissue, and
so much more. The product’s strength and superior water absorption
make it perfect to use as wet wipes as well. Because of its natural
and non-irritating fiber, Babo paper is perfect for people with
allergy sensitivities.
How can I buy babo paper at a lower price?
1. Register your account on our website and join our babo family.
2. Once you become our babo family member, you will receive 5% off every order.
What are my benefits as a babo family member?
1. Babo family member: 5% off every order
2. Premium family member: 10% off every order
3. Every December each premium member will receive a 20% off discount code through email
4. Refer a friend and the babo family member will receive a $5 off coupon.
How do I get free shipping
We provide free shipping for our premium customers in the contiguous US. <gdiv></gdiv>
Are all of your products BPA free?
Yes, we do not use any bleaching or harsh chemicals during our manufacturing process.
Do you have third-party test reports?
Yes, we've passed the quality tests by SGS lab which complies with AP and FDA standards.
Is your babo toilet paper septic safe?
Yes, when our toilet paper is being flushed to the draine system, it will start to breakdown.
Here is what it looks like when stiring in the water for 40 seconds.
It says septic safe on the toilet paper packaging, do you have any test regarding that?
Yes, we do have test report on the dispersibility of our toilet rolls. (report attached)
This test was conducted by SGS in its Laboratory as per the Standard GBT20810-2018.
Test method as below:
"Fill the cylinder with tap water to make the water in the cylinder reach 5L. Open the compressed air, set the pressure to 0.1MPa and the air flow rate to 0.1MPa
10 L / min to make the air bubble flow into the water evenly from the air hole. Start the rotor and set the rotor speed at 350 R / min. after the vortex in the cylinder is stable, the height from the water surface to the bottom of the vortex is about one third of the total height of the water surface in the cylinder. Set the test time as 40 s, put the sample into the center of the vortex in the cylinder, ensure that the paper surface is vertical to the horizontal plane, and start timing at the same time. After 40 s, turn off the motor and stop ventilation. Observe whether the sample in the cylinder is dispersed. If one or more pieces appear, the dispersibility of the sample is qualified, otherwise it is judged as unqualified."
